Attitude is a CHOICE!

I wanted to share with you one of my favorite motivational articles on Attitude.

The author gives six ways on how to have a positive attitude and explains how to take control of your attitude. This article helps me to remember to always have a grateful attitude and not let others play a role in what kind of attitude I will have. It is truly a choice every morning to have a good attitude and we all should strive for that everyday.

1. Take responsibility for your attitude.

2. Evaluate your present attitude.

3. Develop the desire to change.

4. Change your attitude by changing your thoughts.

5. Develop good habits.

6. Manage your attitude daily.

I have attached the link for this article.  http://bmw4us.org/Journal/motivation/#.Ut6FENLnaUk

Have a great Friday!

Meredith

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Good Job Justin

One of the most important metrics we use at Simple Pawn & Jewelry to gage success is our employee productivity numbers.  Each employee is tracked on our five income sources: Sales, Pawns, Interest Collected, Buys, and Layaways.  These numbers are tracked daily on a board in the back room and reviewed at our weekly meeting. Congrats to Justin who has had the highest productivity numbers for two of the first three weeks of January.  Great job Justin!

You can’t expect to win unless you know why you lose- Benjamin Lipson

Have a great day-Louis

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Championship Customer Service

I read an article last week in the paper that was spotlighting the manager of a local drugstore. In the article, he talked about how his goal was for every customer to ask for him when they came into the store.  I immediately thought of several times that I happened to wait on a customer while in one of our stores and the customer asked me where the store manager or assistant manager was, if anything was wrong, how they were doing, etc.  This is, of course, just one of the many ways our company exhibits championship customer service. If you are a new employee, challenge yourself to make every customer ask for you when he or she comes in the door.  Build those relationships because it will most likely pay great dividends in the future.

Happy Monday Everyone!
Rachel

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HQP

One newsletter I read on a weekly basis is “Work Is Not For Sissies” by Glenn Shepard, whom many of you have heard speak on collections and management.  Glenn’s newsletter this week addressed self-esteem and more importantly the significance of surrounding yourself with High Quality People (HQP).  Glenn explains we all go through periods in our lives when we get “knocked down” and our self confidence gets rattled.  These are the moments we rely on the HQP we have surrounded ourselves with to help pick us up.

One way to attract more HQP into your life is to lead by example and become the kind of HQP that constantly encourages and lifts other up.  Glenn’s newsletter lead me to some self assessing this week- When was the last time I let someone who was “knocked down” know that I believe in them?  Are my daily actions helping lift people up or helping knock people down?

I believe by focusing on becoming a HQP and surrounding ourselves with HQP we will see great improvement in our personal and professional lives.

No one can be great at everything, but everyone can be great at something- Glenn Shepard

Have a great day….Louis

 

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Be a Shining Example Everyday

As you know, one of the components of our Montgomery Enterprises Vision and Values Statement is Cleanliness.

“Out of respect for our customers and ourselves, our locations will be a shining example of cleanliness and attention to detail.”

I want to strongly encourage everyone in the company to take a fresh look around their office or place of business to make sure we are carrying out this key component of our value system.  Is the parking lot clean and weed free?  Are the front doors cleaned at least daily?  Are the counters clean and in order?  Is your office’s signage up to date and fresh looking?  How does your back room look?  What about the bathroom?

As we have said before, we treat our customers like guests in our homes.  Don’t you always try to clean up “extra good” when important company is visiting?  Well, our customers are the most important part of our success so let’s clean up “extra good” everyday!  — Luke

“High expectations are the key to everything.”  Sam Walton

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Happy Monday!!

“It’s not the load that breaks you down, it’s the way you carry it.”  Lou Holtz
This is one of my favorite quotes that I often remind myself of when I am feeling overwhelmed and stressed. With the new year comes lots of new changes which can leave you feeling overpowered. It is necessary to remember that if you do not learn how to deal with stress and changes in your life then it will always overcome you. This quote always helps me to take control of everything I have going on and to not let it control me. These past couple of weeks I have found myself reciting this quote in my head to help me remember that it is up to me to make the best of everything that life throws at me.
Have a great Monday!
Meredith
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Closing the Gap between Ordinary and Extraordinary

This year, my hope is that we all strive to embody the five values in our company vision and value statement.  To me each value whether its superior in the industry, prosperous team members, effective productivity, shining examples of cleanliness or champions of customer service, these values can only be accomplished by moving from being an ordinary employee to an extraordinary employee.  I recently read a n online blog written by the John Maxwell Company that talked about how the distance between ordinary and extraordinary is shorter than you think.  I found it to be very inspiring and wanted to share with all of you.

Here are some “extras” that can help you close the gap between ordinary and extraordinary:

A little extra effort. There is a price to be paid for achievement. Sometimes it’s a large price. But sometimes just a little extra effort can yield significant results. What price are you willing to pay for success?

A little extra time. To give something time, we need something other than perseverance. We need patience with the process of growth.  Leaders develop daily, not in a day.

A little extra help. Many types of success can only be achieved with help. If you refuse to ask for – or accept – it, you limit yourself and your work to a lower level of achievement.

Remember that ordinary and extraordinary are not far apart. If you accomplish just one of the above “extras,” your work will begin to be above average in that area.

If Ordinary People …

Gave a Little Extra Effort,

Spent a Little Extra Time,

Sought a Little Extra Help …

They Would Become Extraordinary!


Rachel
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Opportunity

opportunity pic

HAPPY 2014! 

This is my first blog for the new year.  I am very excited about MEI’s vision and challenge each of you to seize the opportunity

you’ve been given as an MEI employee and make 2014 our BEST year yet! – Kandi

 

“If there is a trait which does characterize leaders it is opportunism. Successful people are very often those who steadfastly refuse to be daunted by disadvantage and have the ability to turn disadvantage to good effect. They are people who seize opportunity and take risks. Leadership then seems to be a matter of personality and character.”

John Viney

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Worth Framing

VISION PHOTO

Headed your way is a framed poster size version of our Montgomery Enterprises Vision and Values Statement.  Jonjon had them all framed last week and we hung the first one at the home office here in Fulton.

“The only thing worse than being blind is having sight but no vision.”  Helen Keller

 

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