‘Tis the Season

It seems hard to believe that 2013 is now less than one month away from being in the history books.  My how time flies!

I wanted to remind everyone via the blog today that, given the fact that December is our busiest month of the year, we need to make sure we are bringing our “A” Game to work each and every day in terms of customer service.  Over the next month we should see some extremely busy days within all of our respective businesses and at times it might seem stressful.  However, we must be vigilant in that during these bustling high traffic days we don’t let our guard slip in offering every single customer championship caliber service.

Over the next month all of you will see many brand new customers and also several customers who are returning after months or years once again in need of our services.  We must make sure that we treat these customers to the level of service that will cause them to be ambassadors for our given businesses.  We should strive to provide service that makes our customers want to tell co-workers, family and friends about their experience with Montgomery Enterprises.  Are you providing your customers with this experience?

Good luck to everyone this December! — Luke

“Customer satisfaction is worthless.  Customer loyalty is priceless.”  Jeffrey Gitomer

 

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Happy Monday!

Here are some of my favorite quotes that all have a common theme. Hard work. With December being one of our busiest months keep these quotes in mind when you are feeling overwhelmed. Hard work is the key to being successful in anything. Have a great day!

Meredith

“The three great essentials to achieve anything worthwhile are, first, hard work; second, stick-to-itiveness; third, common sense.”  Thomas A. Edison

“It’s hard to beat a person who never gives up.” 
Babe Ruth

“The difference between ordinary and extraordinary is that little extra.”
Jimmy Johnson

“The dictionary is the only place that success comes  before work. work is the key to success, and hard work can help you accomplish anything.”
Vince Lombardi

“‎”You were hired because you met expectations, you will be promoted if you can exceed them.”
Saji Ijiyemi

 

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Strengths

I spent several hours traveling alone this weekend so I decided to take advantage of our library here at the Fulton office and use my time in the car to listen to a couple of audio books.  One of the authors has written a few books on his study of successful businesses and the employees that make those businesses successful.

The author has discovered that the most successful people in business identify and capitalize on their strengths.  So often our human nature directs us to focus on our weaknesses instead of our strengths.  To achieve the highest level of success, we must push this urge away and focus on capitalizing upon our strengths.  Start today by making a list of your individual strengths.  How can you use these strengths at work today?  Also, what are the strengths of your co-workers?  How can you pair your strengths with them to make your team more successful?

I believe if we focus on our strengths and think about the three questions above we can all be more successful.

Have a great Tuesday…..Louis

“Perhaps I am stronger than I think.”  Thomas Merton

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Happy Monday!!

Here are a few quotes on being thankful this Thanksgiving week. Have a great Monday!

Meredith

 

“Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough”
Oprah Winfrey

“Rest and be thankful.”
William Wordsworth

“We pray for the big things and forget to give thanks for the ordinary, small (and yet really not small) gifts.”
Dietrich Bonhoeffer

“Sometimes we focus so much on what we don’t have that we fail to see, appreciate, and use what we do have!”
Jeff Dixon

“Not what we say about our blessings, but how we use them, is the true measure of our thanksgiving.”
W.T. Purkiser

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I’m Thankful Too

Since I don’t do Facebook I was unaware that November was the Month of Gratitude until I read Rachel’s blog post a couple of days ago.  I really liked Rachel’s blog and thought I would add to it.

I am thankful to have a job in which I love coming to work each day.  I am thankful to work with a great group of caring people who make my workday fun and exciting.  I am thankful to be on this team we call Montgomery Enterprises.

I hope everyone has a very special and safe Thanksgiving Holiday next week.  — Luke

“Some people are always grumbling because roses have thorns; I am thankful that thorns have roses.”  Alphonse Karr

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Super Sammy

As Luke mentioned last week, Sammy Stephens was on location in Aberdeen filming our next commercial for Approved Auto Sales.  Luke and I were able to see the first rough clip yesterday of “Super Sammy” in action.  While there is still of lot of editing that must take place before the piece is ready to air,  the footage exceeded our expectations.  This commercial will be the next step in continuing to build our brand at Approved Auto Sales.  Hopefully we will have a final version to share with you in a few weeks.

-Have a great day….Louis

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The Month of Gratitude

If any of you are on Facebook, I am sure that you have seen all the daily posts  of thankfulness.  Although I do not participate in the daily postings on Facebook, the importance of being thankful cannot be emphasized enough.  So many of us are so blessed but yet so many of us take for granted those blessings.    For this blog, I wanted to thank the ladies in accounting for all of their hard work.  The last few weeks have been hard but all four of them have gone above and beyond to help me.  In just a short amount of time, each of them have become like family to me.  Jana, Dellynn, Jon, Jon & Kandi – I love all of you dearly and I cannot wait to see what an excellent department we can become!

Cultivate the habit of being grateful for every good thing that comes to you, and to give thanks continuously. And because all things have contributed to your advancement, you should include all things in your gratitude.

Ralph Waldo Emerson

The more you express gratitude for what you have, the more things you’ll have to express gratitude for.

Zig Ziglar

“If the only prayer you said was thank you, that would be enough.”

Rachel

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“be smoke-free”

With about 43.8 million Americans smoking cigarettes – nearly 1 in 5 adults – tobacco use remains the single most preventable cause of disease and premature death in the U.S.  The American Cancer Society observes the 3rd Thursday in November of each year as the Great American Smokeout.  This year, on November 21st, smokers are encouraged to quit smoking.  Even one day without smoking can help reduce the risk of cancer and other life threatening diseases.  Below are some statistics on how your body recovers over a period of time after becoming smoke free.

  • 20 minutes without smoking will cause your heart rate and blood pressure to drop.
  • 12 hours without smoking will cause the carbon monoxide level in your blood to return to normal.
  • 2 weeks – 3 months smoke free will improve your circulation and increase your lung function.
  • 1 – 9 months without smoking will decrease coughing and shortness of breath; cilia start to regain normal function in the lungs, increasing the ability to handle mucus, clean the lungs, and reduce the risk of infection.
  • 1 year without smoking will reduce the excess risk of coronary heart disease by half that of a continuing smoker.
  • 5 years smoke free will result in the risk of cancer of the mouth, throat, esophagus, and bladder being cut in half.  Cervical cancer risk will fall to that of a non-smoker.  Stroke risk can fall to that of a non-smoker after 2 to 5 years.
  • After 10 years of being smoke free the risk of dying from lung cancer is about half that of a person who is still smoking.  The risk of cancer of the larynx (voice box) and pancreas decreases.
  • After 15 years of being smoke free, the risk of coronary heart disease is that of a non-smoker.
When you quit smoking, your body begins recovering its health right away. The benefits start within minutes and carry on for the rest of your life.
 
Once you have made the crucial decision to quit smoking, Blue Cross & Blue Shield of MS will help make the transition as easy as possible.  Employees and eligible dependents covered by the Montgomery Enterprises, Inc. Health insurance plan have access to the “be smoke-free” program.  This benefit provides 90 days of smoking cessation therapy, telephone counseling and office visits with a “be smoke-free” network provider at no cost.  For more information on the “be smoke-free” program, please contact Human Resources or Blue Cross & Blue Shield of MS directly.

~Kandi

 The chains of habit are generally too small to be felt until they are too strong to be broken. 

~Samuel Johnson

 

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10 Ways To Be Professional at Work

Every week I receive an email from a professional career website that I am a member of. This week’s email was 10 Ways To Be More Professional at Work. I thought I would share these ten ways with you and I hope they will influence you to be more professional at work.

1. Competence. You’re good at what you do – and you have the skills and knowledge that enable you to do your job well.

2. Reliability. People can depend on you to show up on time, submit your work when it’s supposed to be ready, etc.

3. Honesty. You tell the truth and are upfront about where things stand.

4. Integrity. You are known for your consistent principles.

5. Respect For Others. Treating all people as if they mattered is part of your approach.

6. Self-Upgrading. Rather than letting your skills or knowledge become outdated, you seek out ways of staying current.

7. Being Positive. No one likes a constant pessimist. Having an upbeat attitude and trying to be a problem-solver makes a big difference.

8. Supporting Others. You share the spotlight with colleagues, take time to show others how to do things properly, and lend an ear when necessary.

9. Staying Work-Focused. Not letting your private life needlessly have an impact on your job, and not spending time at work attending to personal matters.

10. Listening Carefully. People want to be heard, so you give people a chance to explain their ideas properly.

 

Have a great Friday!! And a safe and fun weekend!

Meredith

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It’s a Bird, it’s a Plane, it’s. . .

"Super Sammy" saves the day again!
“Super Sammy” saves the day again!

“Super Sammy”, formerly known as legendary spokesman Sammy Stephens was on location yesterday at our Aberdeen Approved Auto Sales lot filming our upcoming commercial.  Sammy is now known as “Super Sammy” because he “saves people money”!  The green cape is actually a green screen which will allow the producers to put our logo and any other graphics on it so it will look totally different once the commercial is complete.  If you haven’t seen our first Approved Auto Sales commercial with Sammy you can do so by going to our company website homepage.

I hope everyone is having a busy week.  Good luck today and tomorrow in finishing this week out strong! — Luke

“A warm smile is the universal language for kindness.”  William Arthur Ward

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