I read an article last week in the paper that was spotlighting the manager of a local drugstore. In the article, he talked about how his goal was for every customer to ask for him when they came into the store. I immediately thought of several times that I happened to wait on a customer while in one of our stores and the customer asked me where the store manager or assistant manager was, if anything was wrong, how they were doing, etc. This is, of course, just one of the many ways our company exhibits championship customer service. If you are a new employee, challenge yourself to make every customer ask for you when he or she comes in the door. Build those relationships because it will most likely pay great dividends in the future.
Happy Monday Everyone!