I would like to recognize Lakisha McCants and Lakenya Harp from Money Matters in Camden, AL for surpassing a milestone in gold purchases. The Camden store has continually lead our gold purchases for the last five months. Great Job!
Business and life are like a bank account–you can’t take out more than you put in.
William Feather
He that would have fruit must climb the tree.
Thomas Fuller
Have a great day…Louis
I always look forward to being able to recognize people on the blog for meeting monthly goals. Laken, Angela, and Amy at our Approved Auto location in Fulton exceeded their sales goal for the month of October! Their sales total tied the their monthly sales record which was set last April. Congrats on a great month!
Hope everyone has a productive 1st!….
Louis
Thanks to everyone who worked so hard on the scarecrows. They all looked awesome!! After a VERY close election, the winner is Amory Cash Title! Congratulations to Lynn, April and Johnna!! Each of you will receive a $50 gift certificate so enjoy!
Happy Halloween to All!
Rachel
We had a collections consultant visit Approved Auto in Fulton yesterday. He met with a few of our Approved Auto employees while Kim and Janna sat in picking up tips as well. The consultant spent the morning giving us tips on fundamental methods of telephone collections. Even though this is a topic we often discuss, he was able to give us some new ideas and insight on methods of collections, as well as the way we go about evaluating our collection results. Your area managers will be sharing some of these tips with you as they travel through your stores over the next couple of weeks.
-Hope everyone has a great weekend!
Louis
Depend upon it that the lovers of freedom will be free.
-Edmund Burke
Society is always taken by surprise at any new example of common sense.
-Ralph Waldo Emerson
The primary asset of any business is its organization.
–William Feather
Methods are the masters of masters.
-Charles Maurice De Talleyrand
-Hope everyone has a great day…Louis
Gladys Hutchison of our Kosciusko store was recently able to obtain some free advertising on the Kosy online site. There is one ad on the side at the top and a larger ad toward the bottom of the screen. The ads were designed to let everyone know that the store now offers title loans. I thought it looked great and wanted to share so check it out!
Happy Friday Everyone!
Rachel
Former New York Yankee catcher, Yogi Berra, is famous for his mind boggling quotes. Most of Yogi’s quotes make very little sense and leave you scratching your head. He once said,”If you don’t know where you are going, you’ll end up someplace else.” At first sight this quote seems just as wacky and crazy as some of the other quotes he has given us. Upon further review I actually think Yogi may have known what he was saying with this one!
We often discuss the importance of setting goals and having a clear map to accomplishing these goals. Each of you should be receiving a laminated copy of your quarterly goal in the mail in the next couple of days. I encourage you to post these in your office in a place that you will see throughout the day. This quarterly goal will help you know “where you are going.” I also think it is a good idea to update it at the end of every week with a dry erease marker to help you know “where you are now.” These two things should keep us from ending up “someplace else.”
“Always go to other people’s funerals, otherwise they won’t come to yours.”
-Yogi Berra
“You can observe a lot just by watching.”
-Yogi Berra
“Nobody comes here anymore, its too crowded”
-Yogi Berra
“It’s tough to make predictions, especially about the future.”
-Yogi Berra
Hope you have a great day…Louis
I saw a sign recently that said “It’s never crowded along the extra mile” and I immediately thought of many of you that I have observed going the extra mile for your customers. Recent examples I have observed included Janet in Aliceville cleaning the popcorn machine because she had promised one customer that she would make them some popcorn….. Teresa in Reform listening to and offering words of encouragement to customers as they spoke of loved ones who were sick…. and many others.
I want to especially thank those of you who so graciously went the extra mile in helping me in the process of updating our company policy and procedure manuals. I know many of you would have helped me if asked but these ladies were called upon and never complained when I asked questions or e-mailed them a portion of the manual to edit for me. To April Moore who helped me start the process back in June during my first week on the job and to Julie Snow, Chelsea Wooley, Michelle Williams, Michelle Parker, Kristy King, Amanda Johnson and last but not least Tracy Floyd……you girls were awesome!! Tracy, a special thanks to you for allowing me to sit in your office for several days asking questions and having you show me step by step processes on the computer. Kim, Janna and Tracie, a special thanks to all of you for reviewing the manuals and helping me with final edits. Kandi and Jon Jon, a special thanks to both of you for helping me compile the completed product for presentation at my leadershipship class.
Going the extra mile is what makes this company so great so let’s all keep it up!
Rachel
In seeking honey expect the sting of bees.
Arabian Proverb
Progress comes from the intelligent use of experience.
Elbert Hubbard
The world is full of cactus, but we don’t have to sit on it.
Will Foley
The man who is prepared has his battle half fought.
Miguel De Cervantes
Hope you have a geat day…Louis
Congrats to the following stores for hitting their goal for the 3rd quarter: Amory CTE, Baldwyn, Belmont, Camden, Coldwater, Demopolis, Fulton, Greensboro, Hernando, Holly Springs, Kosciusko, Macon, New Albany, Okolona, Olive Branch, Saltillo, and Southaven. I hope you have all gotten the 4th quarter off to a great start. Today promises to be a very busy day. Below is one of my favorite quotes that I make sure I read from time to time. I hope you find it inspiring as well….Louis
Every morning in Africa a gazelle wakes up.
It knows that it must run faster than the fastest lion
or it will be killed.
Every morning a lion wakes up.
It knows that it must outrun the slowest gazelle
or it will starve to death.
It doesn’t matter whether you are a lion or a gazelle.
When the sun comes up, you better start running.
— African Proverb —