Have you audited lately?

While some individuals try to get by doing as little work as possible, others possess a commitment that leads them to give it their all every day.  General George Patton once said “always do more than is required of you.”  This is a characteristic that I see in many of our employees as I travel from office to office, and I would like to applaud all of you for that.  Hopefully, the audit reports that some of you have already received are beneficial and will be a tool to help you in identifying areas that need improvement.  As I learn more, my goal is to continually find ideas and methods so that we can all improve.  The idea of “auditing yourself” is one concept I recommend that all of you do when time permits.  The benefits of performing an audit of your own store will help you to:

  • Catch errors early
  • Look for trends in errors being made
  • Ensure compliance with state regulation
  • Ensure compliance with internal policies

Some offices already do this and it definitely shows during an audit.  I will be happy to work with all of you on a system that you can use to perform a quick audit of your store.  Remember mistakes are to be used for a good purpose – to show us what we need to learn!


This Post Has 3 Comments

  1. Michelle and Michele

    This is so true. Thanks for sharing!

  2. Kim

    Rachel, The girls really like the style of your audits. The “commendable” section is really a big hit with them!!!!!

Leave a Reply