This week marks the last week of the third quarter. For many of you the next four days will determine if you meet the goals you have set to reach by the end of the quarter.
Good luck to everyone this week.
With every ending comes a new beginning, and Monday will start our last and busiest quarter of the year. This will be a great opportunity to take advantage of this busy time and to really focus on customer service. It is a stressful time of year for everyone so it is especially important to go above and beyond what our customers expect of us.
Good service is good business.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, CEO Amazon.com