Training is a very important part of the onboarding process. If people do not know what they are doing they will lose confidence in themselves and lose confidence in their organization. In the book “Winning”, by Jack Welch, I found this excerpt in reference to training in Chapter Seven.

“It (training) motivates people by showing them a way to grow, that the company cares, and that they have a future. If you are doing it right, they will want to make that future with you.”

I would like to give a special thanks to Christy and Susan at Fayette, Stephanie at Demopolis, and Angela at Baldwyn. I have received really positive feedback about your assistance with training new employees, and we appreciate you going the extra mile in the training process.

“Tell me and I forget. Teach me and I remember. Involve me and I learn.”

-Benjamin Franklin

Have a great weekend! -Will

We had a great time last night at Colton’s Steakhouse in Olive Branch celebrating with the team members from District One in recognition of their win in the recent Active Write-off Competition.  Congratulations again District One!!

“The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.”  Vince Lombardi

This past Thursday (the 3rd) Amanda, Alise and Tiffany at Fulton were swamped, as they usually are on the third. Amanda was gone to lunch and Tiffany and Alise were both on the title side helping customers. Rachel came to the front to ask a question and noticed a lady waiting on the check side. Rachel immediately put her papers down and began serving the customer without thinking twice. She stayed with the customer and worked on her transaction until Alise became available to help. I know first hand how busy Rachel is and the fact that she went out of her way and beyond her job duties to help a customer shows just how awesome she is. Great job to Rachel on being a perfect example of the kind of employees we strive to have.

Way to go Rachel!

Have a wonderful day!

Meredith

District 4 was fortunate enough to have the highest overall percent over budget in February, and due to this our district was awarded $250 to be given to a charity. I wanted to give back to one of our communities in our district. I chose Aliceville as that community. I contacted Janet and Brenda and asked if they would be interested. They were both very excited about giving back to their community. We contacted the First United Methodist Church in Aliceville. This church runs “The Lord’s Pantry” in Aliceville. Each month they open their pantry for those in need.

Janet and I awarded our gift to the Church on March 28^th. What a wonderful experience it was to give back to those that needed it the most. This was made possible by the generosity of Montgomery Enterprises. A Helping Hand.

After awarding this gift, it got me to thinking. When I first entered this industry, over 13 years ago, many people would ask me “why would you work for a place like that.” At first I would respond I just needed a job, trying to avoid having to explain our industry. I really wasn’t sure what type of people would use our service. After a few months I began to see things I did not expect.

What I saw was a single mom just trying to get by and needing our help. I saw the elderly with fixed incomes needing a few dollars to get by until their next check. I saw a family when their income got cut in half, because one of the parents lost their job. I saw hardworking people needing a car repair to be able to get to work. I saw a mother with no money needing to buy food for their family. I saw a family with a sick child needing money to take the child to the doctor.

My eyes had been opened that this was more than just a job. When that question about what I did came up again, my response changed. “I help those in need, when there isn’t anywhere else to turn.”

We all have a great opportunity every day to help those that need it most. Approach each customer every day with A Helping Hand and you find a great reward in what you do.

Tommy

“Service to others is the rent you pay for your room here on earth.” ~ Muhammad Ali

We often recognize people for going above and beyond in the service they offer our customers.  Today I want to recognize one of our teams for going above and beyond in their Productivity.  Our team at Approved Auto Sales had a sales goal for the 1st quarter of 2014.  They were able to meet this sales goal with two weeks left in the quarter.  We had a small celebration in the office and had the ladies pose for pictures with the contract that pushed them over their goal.  It would have been easy for them to “take it easy” for the last two weeks of the quarter since they had already met their sales goal.  The Approved Auto team isn’t wired to “take it easy.”  They set another personal goal for the last two weeks and were able to exceed the original sales goal by 20%.  Thank you for going Above and Beyond in your Productivity!

Productivity- Team members are measured and rewarded by the effectiveness of their productivity.- MEI Values Statement

Have a productive day….Louis

Contratulations Charlon and Whitney for exceeding their budget in February.

Keep up the great work! – Kim

“What you get by achieving your goals is not as important as what you become by achieving your goals.”
Zig Ziglar

I recently read that Gallup research shows that only 13% of workers worldwide are
actively engaged in their jobs, meaning they’re psychologically committed to
doing their best and likely to make a strong contribution.  If that is truly
the case, we all have a tremendous opportunity to set ourselves apart from the
average employee.  However, even the most engaged employee needs to be
re-energized from time to time.  Management camp did that very thing for
me last week.  A huge thanks to Meredith for all her hard work and to all
of those who spoke – it truly re-energized me!  I look forward to all of
you getting to attend the camp in future months.

Happy Monday Everyone!

Rachel

Our first Manager’s Camp was a big success!  Thank you all for your participation and commitment to the MEI Team.  Have a great Friday. – Luke

Excellent firms don’t believe in excellence – only in constant improvement and constant change. – Tom Peters

To grow as people, it is often necessary to push ourselves outside our comfort zone. If you are comfortable with the activities you engage in, then you’re simply doing what you’ve already been doing, which will produce the same results as before. Now, this may not be such a bad thing if you’re happy with the results that you’re currently experiencing. This mindset is the starting point for mediocrity.

However, if you’re willing to do the things that make you uncomfortable, a new activity, a new marketing strategy, or developing a new skill or way of thinking, then you will create new and better results. As a military recruiter I was forced to do a lot of public speaking, which at first was terrifying for me. I quickly realized that if I was going to be successful, I was going to have to get comfortable being uncomfortable.

We have all heard that the definition of insanity is. “Doing the same thing over and over again and expecting a different result.” Well I recently read that the definition of futility is, “knowing the definition of insanity and still not doing anything about it.”

Have a great day-

Will

“Every accomplishment begins with the decision to try”